Business Communications
Without effective and meaningful Business Communications, your organization simply cannot thrive. Read the following case studies to see how TAIG has helped past clients vastly improve their communications, and build better businesses in the process.
READ CLIENT CASE STUDIES:
- Electrical contractor (Annual revenue $2.5 million), California
- Private individual and senior telemarketing manager, New Jersey
- Private individual and senior academic administrator, Georgia
CASE STUDY: Project Management and Business Communications
Client: Electrical contractor (Annual revenue $2.5 million)
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CASE STUDY: Human Resources Management and Business Communications
Client: Private individual and senior academic administrator
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CASE STUDY: Human Resource Management and Business Communications
Client: Private individual and senior telemarketing manager
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Geography: Northeast
Industry: Telemarketing Sales
TAIG’s services delivered:
- Risk management,
- leadership essentials,
- presentation skills,
- performance management,
- program development,
- personal coaching & counseling,
- interpersonal communication skills,
- career counseling
The Challenge:
Develop a low-cost plan to transform a negative work environment, that would enable a telemarketing group sales manager who discovered that some members of her sales team were making inappropriate and derogatory comments to other members about their ethnicity, weight and age, to address and change this behavior before it compromised her team’s performance, cost her talent, and exposed the company to a lawsuit.
The Solution:
Working one-on-one with the group sales manager, The Austin International Group developed a plan that would not require additional funding and would only require employees to be away from work for a minimal amount of time. The plan strategically re-organized the sales team and enabled the sales manager to change the negative workplace dynamic by pairing the high and low achieving individuals to boost team solidarity and collaboration.
Implementation of the plan created a re-organization of the team that included mentor roles and leadership opportunities, improving the team’s internal communication skills and their ability to be collaborative and champion colleagues. The strategy was an effective and efficient way to transform a difficult and unpleasant work environment.
